Q: How do I know what sessions I registered for?
After purchasing your ticket on EventBrite, you will receive a confirmation email with a link to complete your registration on Zoom.
Once you complete your Zoom registration, you will receive an email one hour prior to the start of each day for which you are registered with your individualized meeting link for the entire day. This link will work for any meeting on that particular day.
If you are a committee member, speaker or presenter in any meeting, you will receive an additional “panelist” link for that particular meeting. Please use that link only for your specified meeting.
Pro Tip: Save the sessions you don't want to miss in your calendar and set a reminder for 15 minutes before it starts.
Q: How do I watch any of the free sessions?
If you purchased a ticket you do not need to register separately for any of the free sessions. If you do not plan to purchase a ticket to the Annual Meeting but would like to watch one of the free sessions, please click below to register and receive the link to view on Zoom:
State of Association with USHJA President Mary Babick (Monday, Nov. 30 at 11 a.m. ET)
Diversity & Inclusion in Our Sport (Friday, Dec. 4 at 11 a.m. ET)
Evening of Equestrians Awards (Saturday, Dec. 5 at 6:30 p.m. ET)
Final USHJA Board of Directors Meeting (Friday, Dec. 11 at 5 p.m. ET)
Q: Where do I find my link to watch for the day?
Check your inbox! If you completed your registration you should receive a confirmation email from “USHJA Annual Meeting (firstname.lastname@example.org)” with a link to watch and the option to add to your calendar. You will also receive a daily email one our prior to the start of that day’s sessions with your individualized meeting link.
Still having problems? Contact Steve Rosenberg at email@example.com or by calling (859) 225-6721.
Q: Can I watch the USHJA Annual Meeting on demand?
Select sessions will be made available on demand in early 2021. If you purchased an All Access ticket, you will receive free on-demand video within six hours of each session.
All meetings during the 2020 USHJA Virtual Annual Meeting will be conducted on Zoom.
Q: How do I use Zoom on my PC or Mac?
After downloading Zoom, learn how to use the Zoom Desktop Client.
Q: Do you need an account to use Zoom?
A Zoom account is not required if you are strictly joining Zoom Meetings as a participant. If someone invites you to their meeting, you can join as a participant without creating an account. However, if the host has restricted joining meetings using authentication profiles, then the participant will need a Zoom account to access the meeting. Learn more about joining a Zoom meeting.
A Zoom account is only required if you need to create your own meetings and send invitations to participants. Having a Zoom account allows you to create your own Instant Meetings or Schedule Meetings. An account also allows you to access your personal settings, where you can update your profile or upgrade your plan at any time.
Q: How do I join a Zoom meeting?
You can join a meeting by clicking the meeting link or going to join.zoom.us and entering in the meeting ID. Learn more about joining a meeting.
Q: How do I join computer/device audio?
On most devices, you can join computer/device audio by clicking Join Audio, Join with Computer Audio, or Audio to access the audio settings. Learn more about connecting your audio.
Q: Can I Use Bluetooth Headset?
Yes, as long as the Bluetooth device is compatible with the computer or mobile device that you are using.
Q: Do I have to have a webcam to join on Zoom?
While you are not required to have a webcam to join a Zoom Meeting or Webinar, you will not be able to transmit video of yourself. You will continue to be able to listen and speak during the meeting, share your screen, and view the webcam video of other participants.
Q: How do I reset my password?
You can reset your password at zoom.us/forgot password. Read step by step instructions and how to fix common password issues.
Q: My video/camera isn't working.
Read tips on troubleshooting a camera that won't start or show video.
Q: There is echo in my meeting.
Echo can be caused by many things, such as a participant connected to the meeting audio on multiple devices or two participants joined in from the same local. Learn about common causes of audio echo.
Q: Audio isn't working on my mobile device.
Read tips on troubleshooting audio that isn't working on your iOS or Android device.